A former client of mine and told me the other day. Only after I had settled their case they wished to tell me what their friends said, shortly after she told them, they rented a case for their solo practitioner personal injury.
"How you can rent a one-man law firm?" one of her friends asked.
"What happens if he gets sick?" asked another.
"How he has the resources, which has a large company?" said another good friend.
"What is it about him that you made it over theother law firms you looked into? "
The answers were revealing.
She told her well-meaning friends that I was the only lawyer who provided information to her before she came into my office never was. None of the other firms, she said she would, no information on cases like hers. In fact, the New York law firms she contacted five, I was the only lawyer on the phone did indeed speak to her. All other calls were intercepted by receptionists who wanted an appointment for them instead.
She explained that her friends on my site I have free to work as reports on medical malpractice cases. This was new for them and the information was very helpful to understand how a case works. She was also grateful to learn how a lawyer actually evaluates a potential medical malpractice case in New York. Before we go to my website, they had preconceived ideas about what type of cases are recognized by> Injury and accident attorneys in New York. My reports helped her understand the proceedings a lawyer must go through to determine whether someone is a valid case.
This woman told her friends that they talk of the town, a paralegal in a major law firms in New York about how they communicate with their customers. This is what they said: "You will be an associate, when you come to us first to meet. They will collect all information about yourCase. Once we decide your application and that you have a valid case, your question will be assigned to a team of lawyers, consisting of a senior trial lawyer, a staff and a paralegal. "When she asked when she would come, with the appropriate senior trial lawyer, she was told that only if her case went to court she would meet with him. Otherwise, they would do with the employee on the day to day things . The law clerk was very pleased how easy it was to get information from it and flip out of the. Associate "Do not worry, we know exactly what was going on with your case every day," she commented.
set later, when my soon-to-client called this law firm on that day is the paralegal more questions began their conversation out like this: "Thank you for calling _____ law firm. How can I direct your call?"
"I want the paralegal I spoke earlier to talk about a possible case."
"Do you know her?" "No!"
"Well, we have over 20 paralegals here. How do youSpell your last name? "
"Never mind," she replied, frustrated, he spoke to the past not for the person, she said.
Another law firm said she refused to tell her anything about the phone. This is understandable, since there are many legal dangers that arise when a lawyer spends legal advice over the phone. First, there is no attorney-client relationship, if someone with a question about the calls. Theoretically, everything could be discussed is discoverableat a later date. Secondly, there are so many facts are missing may not know that it not be appropriate for a lawyer to give legal advice based on incomplete information. Ideally, the lawyer wants to get the person to explain the problem, and then give the potential client an informed and educated decision based on its particular facts.
However, many lawyers refuse anything with a potential client to discuss them in the door to their office on foot.
What this young womanReviews found particularly helpful were the video on my video blog and my website to discuss various areas of medical malpractice, wrongful death and personal injury law. to understand in my training videos I offer information of general interest to a help site visitors, as does the legal process. In a video I explain in detail how a medical malpractice process from beginning to end work. In another video, I explain some of the most interesting cases I have dealt with, where I wonCompensation for my clients who were injured.
This woman told her friends that she called her office each asked how often the lawyer communicates with you about updates to their case. These were the answers they received:
"We will send you a quarterly letter to advise you what is going on with your case."
"Oh, we do not send written updates. If you know what happened, you need to call us. If we update regularly to all our customers, we would spend most of the timeour time to write letters. "
When she came into my office, she was pleased that I have written to send updates once a month. They also learned that I call my customers and e-mail often as well. She was even more surprised to learn that I often answer my own phone, and always immediately return calls for my client. There are no legal assistant in my office that asks "how do you spell your last name?" My paralegal knows who my clients and know them well. There is no partner has to ask who another attorney, "What happened in this case, the last time at a conference in court happened?" There is no running to the file or checking the computer to find out what happened on the last case, because in my office, I am the only one who takes your case start to finish. I know exactly what is going on with your case at any time because I was the only one who handles it's me. Not a legal assistant. Not an associate. Not a junior partner. Just me, a solo practitioner who has been in practice in> New York for twenty years.
This woman asked me at our first meeting "How can you compete with the big law firms in terms of legal research?" My answer shocked her. I told her I needed a large library of legal musty old law pounds. All I need is on my computer. Legal research is now all computerized. The solo practitioner has have the same legal research capability as the largest law firm. I told her that if a case out of my reach and the resources that Ijust do not have to accept I would never and would potential customers to another law firm who have the ability to refer did deal with it.
It is important, I mentioned that if they want York to go through that to a large law firm in New City and help pay for their fancy offices and beautiful mahogany furniture and beautiful floor to ceiling windows with offices overlooking the city, then by all means they should go there. But I also told her that thisbeautiful offices not win lawsuits. It is the lawyer who holds a particular office that wins cases. Regardless of whether that office is in Manhattan or Long Iceland. "If you want to be another fish in the sea, I am sure you will be very happy with this office. However, if you on a personal service every step of the way like, then a small firm is right for you."
I am pleased to say that this woman very happy with their choice of lawyers. After they finishedExplaining their reasoning to their friends, you do not laugh to hear more about their choice of lawyer for their case. The only opinion heard, they were, "You know, you're right." "I'm sorry I doubted your choice of lawyers." "I did not know there was such a difference between law firms."
Atom Feed (xml)